Home improvement store helps us create a higher level of service Home Improvement store helps us create a higher level of service.  Have you ever shopped at one of the big orange or blue home improvement stores and didn't find what you were looking for?  Then you asked someone who works there for help. With an empty look on their face, they send you to an aisle clear across the other side of the warehouse,  but you still cannot find what you need.  Well I sure have had that problem!  The level of expertise is no longer available in some of corporate America's big box brand stores.